In a world where attracting new customers often costs more than retaining existing ones, customer retention has become a key priority for growth-oriented businesses. Retaining loyal customers isn’t just more cost-effective—it...
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Blog Content and Trends for everything HubSpot, marketing, sales, customer service, and Revops.
HubSpot, AI, Optimisation, crm
From Insights to Action: Leveraging CRM Data to make informed business decisions
In today’s data-driven world, CRM (Customer Relationship Management) systems have become invaluable assets for businesses of all sizes. Far from being mere repositories of contact information, modern CRMs provide a goldmine of...
AI, crm, client wins
Reflecting on 2024 Success Stories: How DigiKat’s clients achieved major wins in CRM and Automation
2024 has been a pivotal year for many of DigiKat’s clients, marking significant milestones in their journey toward smarter, more efficient business operations. One standout success story from the last quarter of 2024 is our...
HubSpot, crm, Business Optimisation
Preparing Your Business for 2025: Key CRM Optimisation Tactics for Growth
As we edge closer towards 2025, businesses must adapt to stay competitive. One area ripe for transformation is customer relationship management (CRM). Modern CRM platforms are evolving beyond basic customer data storage to become...
Maximising ROI Through Championing Your CRM: Why Time Invested in HubSpot Yields Long-Term Gains
In the fast-paced world of business, time is a commodity, and every tool you invest in should generate maximum returns. Yet, one of the most overlooked powerhouses in any company’s tech stack is often the Customer Relationship...